• For the safety of our guests, valet service will not be available upon arrival. Guests may use a luggage cart and parking is complimentary throughout the stay
• New credit card devices have been installed to eliminate staff handling guests' credit cards.
• We are currently not offering daily housekeeping service.  Garbage removal and towel exchange are available upon request.
• Whenever possible, vacated rooms will not be cleaned until 24 hours after the guest has departed and before being assigned to another guest.
• Housekeeping staff will continue to adhere to strict cleaning protocols already in place at the resort.
• All room surfaces will be properly cleaned and disinfected, with particular attention paid to high-touch items including doorknobs, telephones and TV remotes.
• Increase the frequency of cleaning public areas. Public space attendants on the property will sanitize all surfaces and touch points.
• Employees will follow a 9-point High-Touch, a deep clean process in guestrooms.
• Use of elevators will be available to all individuals belonging to the same family or to only four (4) people riding at a time

• Single-use paper menus will be used.
• Rolled silverware will continue to be used in our restaurants.
• In and out routes for guest traffic will be established throughout the restaurant.
• Disinfecting of all restaurant surfaces/areas will be performed on a regular basis.
• Tables, settings and seats will be sanitized prior to opening each day, between every use and at closing

• Tee time intervals will be increased to 10 minutes, as opposed to the standard 9 minutes.
• All golfers must have a reservation; no walk-up groups will be allowed.
• Check-in interaction will be reduced to avoid golfers congregating in the Pro Shop.
• Guest contact areas in the pro shop will be sanitized on a regular basis.
• Driving range practice areas will be spaced to ensure social distancing.
• Driving range touch areas including ball dispenser and range ball buckets will be regularly sanitized.
• No more than two persons per cart; provided, however, a person may request their own cart if they would otherwise be sharing with another individual who is not a member of their same family/household. Leatherstocking Golf Course requires face coverings be worn while cart is occupied with two persons or provide a clear plastic divider.
• Golf carts and rental clubs will be sanitized before and after each round.
• Flagsticks and bunker rakes will be cleaned and disinfected frequent, set schedule throughout the day.
• Only one person will be allowed in each on course restroom at a time. Signs will be posted outside the bathrooms with the one person restriction

• Non-vaccinated guests and non-vaccinated staff will be required to use a mask throughout the services.
• Ventilation system has been equipped with the highest compatible filters (MERV13)
• Treatment rooms will be fully sanitized in-between services.
• Hand sanitizers will be available throughout the spa.
• All clients will be offered to wash their hands upon arrival at the spa.

• Hand sanitizing stations will be added at the entrance of the dock area.
• The dock or security employee will wear masks during service.
• All boat rentals will require a reservation that can be coordinated through the concierge desk. 
• All boats and paddles will be thoroughly sanitized before and after every rental.
• All boats will be placed at the water's edge in a manner that would be safe for guests to launch on their own.
• Personal Floatation Devices (PFDs) will be cleaned after each used as per US Coast Guard advisement.

• Swimming Pool is open from Memorial Day weekend to Columbus Day weekend
• Reservations are required and can be made at the Concierge/Front Desk.
• Only registered guests of the Otesaga are permitted to be in the pool area.
• Pool seating will be configured to allow for 6-feet of separation between guests.
• When occupied chaise lounge chairs, tables, umbrellas, and chairs will be sanitized after each use.
• While in the pool area maintain the CDC recommended 6-foot social distancing requirement. Avoid congregation and crowding. Alert others as you're about to pass or step aside to let other people pass.

Please note that the Fitness Center is open daily between 6AM and 8PM:

• Fitness equipment will be appropriately spaced to allow for 6-feet of separation between guests.
• All equipment will be wiped down by staff hourly.
• The number of guests in the fitness center will be limited to a maximum of 3 guests at a time.
• Sanitizing wipes will be available at each station/equipment with signage asking guests to please wipe down the machine before and after each use.