Frequently Asked Questions
Frequently Asked Questions
A: Following guidelines from New York State Department of Health, upon check-in, guests' temperature will be taken with a non-contact thermometer and the following questions will be asked:
1. Within the last 14 days, have you experienced or are you currently experiencing or displaying any COVID-19 symptoms including fever of 100 degrees or greater, cough or shortness of breath, diarrhea, vomiting, muscle aches, or loss of taste and/or smell?
2. Have you had contact with anyone who is either confirmed or suspecting of being infected with COVID-19 within the last 14 days?
3. Have you been in close contact with anyone who has exhibited any combination of the above symptoms without explanation within the last 14 days?
If you or anyone you are traveling with answer in the affirmative ("yes") to any of the above questions, The Otesaga will gladly reschedule your reservation so that you may stay with us once resolved or we will cancel your stay without penalty.
1. Within the last 14 days, have you experienced or are you currently experiencing or displaying any COVID-19 symptoms including fever of 100 degrees or greater, cough or shortness of breath, diarrhea, vomiting, muscle aches, or loss of taste and/or smell?
2. Have you had contact with anyone who is either confirmed or suspecting of being infected with COVID-19 within the last 14 days?
3. Have you been in close contact with anyone who has exhibited any combination of the above symptoms without explanation within the last 14 days?
If you or anyone you are traveling with answer in the affirmative ("yes") to any of the above questions, The Otesaga will gladly reschedule your reservation so that you may stay with us once resolved or we will cancel your stay without penalty.