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GREETER - Welcome and assist guests in the Glimmerglass and our new "1909" dining rooms or the Hawkeye Grill. All shifts, all days of the week.
SERVERS - - Wait on guests in the Glimmerglass and our new "1909" dining rooms, the Hawkeye Grill and special events. Experience preferred. Must be available for all shifts, breakfast, lunch and dinner; and all days of the week. Days off rotate.
TABLE BUSSERS- Set up, clear & move tables in the Glimmerglass and the new "1909" dining rooms and the Hawkeye Grill. Must be available all shifts and days of week. Must be able to lift and move 40 lbs. Days off rotate. This position will give water to the tables and assist servers when needed. Must be able to lift and move 40 lbs. Days off rotate
BELL STAFF / VALET - Must be 18+ and have an excellent driving record & interact with people. Weekdays & weekends; varying hours. Must be able to lift and move 50 lbs. This position will meet our guests as they drive up to the hotel. They are the first person that greets our guests. Unload luggage from the vehicle as our guest checks in. May help them to their room and park their car.
RESERVATIONS Sales Agents - Taking and processing inquiries for rooms, amenities and help guests plan their entire visit. The right candidate is outgoing, detail oriented, self-motivated, has good phone skills. Sales and/or computer systems experience preferred; willing to train a fully-committed team-player with a positive attitude. A nice position to grow a hospitality career, or for an experienced performer looking to put their skills to use in a highly visible role.
LAUNDRY - wash, dry, fold, all hotel linens and uniforms; must be able to stand for long periods of time; help hotel staff to find laundered uniforms, dry cleaning, table linen etc.; Good attendance and positive attitude.
PRO SHOP ATTENDANT (Outside Services) - Attend to the guests that play golf at our golf course. Take golf clubs to be stored, put on a golf cart or ready for play. Set up golf carts for play and clean golf carts and bags.
HOUSEPERSON - 8 am - 3pm (6 days a week including weekend and holidays) Duties include but are not limited to, heavy vacuuming, sweeping, mopping, cleaning of restrooms, removing trash, taking care of guest requests, delivering and picking up of clean and dirty linen, etc. Must be able to lift 50 lbs.
EVENING HOUSEPERSON - 3pm - 10pm (6 days a week including weekends and holidays) Duties include but are not limited to, heavy vacuuming, sweeping, mopping, cleaning of restrooms, taking care of guest requests, delivering and picking up of clean and dirty linen, etc. Must be able to lift 50 lbs.
ROOM ATTENDANTS - 8 am -3 pm @ Cooper Inn or 830 am - 330 pm Otesaga Hotel (6 days a week). Duties include but are not limited to, deep cleaning and upkeep of guest rooms, cleaning and upkeep of guest hallways including doors and windows, neatness of closets and carts, heavy cleaning of the Cooper inn guest rooms and hallways including doors and windows, etc.
TURNDOWN ATTENDANTS - 3pm - 10pm & 4 pm - 11 pm (6 nights a week) Duties include but are not limited to, vacuuming, sweeping, mopping, deep cleaning, cleaning of restrooms, cleaning of offices, cleaning of pro shop, turning down guest rooms, delivering guest requests, etc.
HOUSEKEEPING INSPECTOR - 830 am - 330 pm (6 days a week) Duties include but are not limited to, supervising and inspecting guest rooms as they are being cleaned and when rooms are completed, taking care of guest requests, inspecting public space and restrooms, inspecting the Cooper Inn guestrooms and public space, inspecting the outside areas of the hotel, parking lot, service building, pro shop, will be trained as room attendant for possibility of filling in, etc.
GENERAL MAINTENANCE - This position assists to maintain a historical building by answering calls and working on projects to fix or enhance electrical, plumbing, HVAC or painting in guest rooms and public areas. Experience in a commercial building maintenance preferred. 3:00pm - 11:30pm
GLIMMERGLASS RESTAURANT ASSISTANT MANAGER -
Assist management and support the team in the Glimmerglass and 1909 Restaurant
Knowledge of menu items, specials, promotional items
Achieve complete guest satisfaction in a fine dining atmosphere
Support team during high volume, fast paced meal periods and assist captain's in their direction of staff
Handling guest concerns when needed manager is unavailable
Assist with scheduling and pre-meal meetings
Other duties as assigned by management team.
HAWKEYE GRILL RESTAURANT MANAGER -
Supervise all restaurant activities
Oversee guest services and resolve issues
Ensure a high quality of guest satisfaction
Train and manage restaurant supervisor, greeters, servers and bussers
Create and adjust staff schedules to meet restaurant needs
Adhere to all hotel policies
Responsible for appropriate cash handling in the department
Previous experience in restaurant management
Strong leadership qualities
Ability to thrive in a fast-paced environment
Excellent written and communication skills
HAWKEYE GRILL RESTAURANT SUPERVISOR
Shift supervisor supports the Restaurant Manager
Ensure staff is at a pre-meal meeting. Knowledge of menu items, specials, promotional items.
Knowledge of Seat Me reservation system and Squirrel Systems
Insuring complete guest satisfaction
Support team morale during high volume, fast paced meal periods
Handling guest concerns and assisting staff when needed
Other duties as assigned by management team.
SOUS CHEF - Management of food production and service of all areas of the culinary department, including expediting, ala carte menus and also volume production while maintaining The Otesaga Resort Hotel's 4 diamond standards through organization, delegation and supervision of culinary team as well as "hands on" production. 2-3 years experience with a degree in culinary arts preferred. FT w/benefits
ARTISAN BREAD BAKER - This position must be able to produce high quality artisan bread and bread products from scratch. Must be able to perform baking in a safe and sanitary work environment. Must be able to perform all steps in the baking process and ensure the proper handling and labeling of food that is set within the guidelines of NYS Health Codes.
Must have a high school diploma or equivalent with a culinary degree preferred. Must have 4 years baking experience, concentrating on bread. Must be able to stand for long periods of time and lift up to 50 pounds.
The Otesaga Resort Hotel is an equal opportunity employer. You must be 18 years of age or older.
607-544-2507 or [email protected]