JOB opportunitiesCome on board! We are waiting for you to join our fabulous, diversified team! We have competitive wages and nice benefits!
RESERVATIONS SALES AGENTS (Telephone) - Responsible for taking and processing social and group room reservations through telephone calls while maintaining knowledge of current room types and rate structures of both the Otesaga Hotel and Cooper Inn. Excellent phone etiquette and customer service skills required. Ability to promote and sell additional Hotel and Inn amenities and services. Must be flexible with schedule. Perform other duties and responsibilities as assigned.
EVENT MANAGEMENT MANAGER - directly responsible for solicitation, sales and servicing all social catering events and meetings. Planning and servicing conference group business as well as weddings with attention to detail. Must know Delphi and have 2-3 years experience in catering, weddings and conferences. Customer service skills a must.
EVENT MANAGEMENT SET-UP - Move and set up tables, equipment and provisions for events, meetings and function rooms. Various evenings. Must be able to lift and move 50+ lbs
LIFEGUARD - Duties include but are not limited to, cleaning lounge chairs and tables, keeping patio clean, taking garbage out at end of shift, watching all swimmers at all times while in pool, following rules and making sure guests follow rules, renting canoes, must be certified for lifeguarding/waterfront/ first aid/CPR/AED for professional rescuer. Memorial Day weekend - Labor Day weekend
BELL STAFF / VALET - Must be 18 and have an excellent driving record & people skills. Weekdays & weekends; varying hours. Must be able to lift and move 50 lbs. This position will meet our guests as they drive up to the hotel. They are the first person that greets our guests. Unload luggage from the vehicle as our guest checks in. May help them to their room and park their car.
HOUSEPERSON -Various shifts and hours, various days off (6 days/evenings, nights a week) Must be dependable and able to work weekends and holidays. Must have dependable transportation for Monday thru Sunday. Duties include but are not limited to, heavy vacuuming, sweeping, mopping, using a ladder for high cleaning areas, deep cleaning of restrooms, delivering and picking up of clean and dirty linen, using a machine to refinish marble and clean tile floors, etc. Other duties as required. Must be able to lift 50 lbs.
ROOM ATTENDANTS -8 am -3 pm & 830 am - 330 pm (6 days a week) Must be dependable and able to work weekends and holidays. Must have dependable transportation for Monday thru Sunday. Duties include but are not limited to, deep cleaning and upkeep of guest rooms, cleaning and upkeep of guest hallways including doors and windows, neatness of closets and carts, pick up of office garbage in the Hotel and the Cooper Inn, cleaning of general manager's home, etc. Other duties as required.
TURNDOWN ATTENDANTS - 3 pm - 10 pm & 4 pm - 11 pm (6 nights a week) Must be dependable and able to work weekends and holidays. Must have dependable transportation for Monday thru Sunday. Duties include but are not limited to, vacuuming, sweeping, mopping, deep cleaning, cleaning of restrooms, cleaning of offices, cleaning of pro shop, turning down guest rooms, delivering guest requests, etc. Other duties as required.
HOUSEKEEPING INSPECTOR - 830 am - 330 pm (6 days a week) Must be dependable and able to work weekends and holidays. Must have dependable transportation for Monday thru Sunday. Must be able to bend down to look underneath furniture and beds and be able to pull out some furniture to check behind it. Duties include but are not limited to, supervising and inspecting guest rooms as they are being cleaned and when rooms are completed, taking care of guest requests, inspecting public space and restrooms, inspecting the Cooper Inn guestrooms and public space, inspecting the outside areas of the hotel, parking lot, service building, pro shop, will be trained as room attendant for possibility of filling in, etc. Other duties as required.
LINE COOKS - EXPERIENCED- The Line Cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. He/She prepares all items needed for service, from chopping vegetables to making sauces and butchering meat. At times, the Line Cook will be tasked to prepare items for another station or special event. In addition, the Line Cook cleans kitchen equipment, organizes produce delivery, trains new cooks and completes a nightly inventory. The ideal Line Cook candidate has a minimum of one year training and/or experience and is responsible to:
• Set up station according to restaurant guidelines
• Practice, monitor, and reinforce food safety procedures according to policy and health/sanitation regulations Follow recipes, portion controls, and presentation specifications as set by the restaurant
• Manage and maintain a safe working condition
• Restock all items as needed throughout shift
• Has understanding and knowledge to properly use and maintain all equipment in station
• Perform additional responsibilities as requested by the Chef, Sous Chef or Kitchen Manager.
• Maintain fast, accurate service, positive guest relations, and ensure products are consistent with quality standards
ESTHETICIAN - FACIALS: NYS licensed Esthetician to perform facials. Professionally perform facial treatments on gusts while obtaining high guest satisfaction.
Prior experience in a Spa or Cosmetology setting that is governed by NYS cosmetology laws preferred.
Be able to answer phones and make appointments in a courteous manner
Greet guests professionally and courteously
Review medical waiver and release for with guest
Complete requested service proficiently and with the time frame set by management
Must ensure privacy and proper draping
Provide infection control per state regulations
Maintain products, supplies, and inventory daily
Promote additional products and services
Stock supplies and linens prior and after every shift
Perform other duties as requested by management
GLIMMERGLASS ROOM and BANQUET CAPTAIN - A Lead employee to assist wait staff / bus persons. Responsible for dining room cleanliness, billing, and assist with training of staff on a daily basis. The Captain sets up, refreshes, and takes down all coffee breaks that are scheduled for group guests.
HAWKEYE GRILL CAPTAIN - A Lead employee to assist wait staff and food runners in the new Hawkeye Grill restaurant. Must be able to give direction to staff in a calm, positive voice while accommodating guest service
GREETER - Welcome and assist guests to their tables in the Dining Room or Hawkeye Grill. Take telephone reservations for the dining area. All shifts, all days of the week.
SERVERS - Serve guests in Fine Dining in our Glimmerglass Room, Banquet Events, and /or casual service in our Hawkeye Grill. Experience preferred. Must be available for all shifts, breakfast, lunch and dinner; and all days of the week. Days off rotate.
TABLE BUSSERS- Set up, clear & move tables in the Glimmerglass room or the Hawkeye Grill and must be available all shifts and days of week. Must be able to lift and move 40 lbs. Days off rotate
STEWARD/DISHWASHER/CLEANER - experience preferred. Days and evenings, 5 days a week. Clean and maintain cleanliness of kitchen work areas, dishes, floors, equipment etc.
LAUNDRY - wash, dry, fold, all hotel linens including but not limited to table cloths; towels; bathrobes; bed linens and staff uniforms.
You must be at least 18 years old. The Otesaga Hotel and Cooper Inn is an Equal Opportunity Employer.