This site is owned and operated by The Otesaga Hotel. Your privacy on the Internet is of the utmost importance to us. At The Otesaga, we want to make your online experience with us satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. Definition of the Information The Otesaga Hotel gathers and keeps track of: The Otesaga Hotel gathers two types of information about users: 1. Information that users provide through optional, voluntary submissions. These are voluntary submissions to request information from us or to inquire about and book reservations with us. 2. Information The Otesaga Hotel gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to visitors' needs Under no circumstances does The Otesaga Hotel divulge any information about an individual user to a third party. The Otesaga Hotel gathers user information in the following processes: Optional Voluntary Information 1.  Information Requests We offer the ability to request general information about us and specific information about conference facilities for group events. This information is captured so that we can determine the number of requests that result in bookings. This information is held in the strictest confidence, is accessible only by our reservations department, and is not nor never will be shared with third parties. 2.  On-line Reservations Users of our on-line reservation system must necessarily leave information that personally identifies them. We recognize the sensitivity of this information and treat it accordinly. We do not now nor will we ever share this information with third parties. Access to this information within The Hotel is fully restricted on a need-to-know basis. CHILDREN Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13. USAGE TRACKING The Otesaga Hotel tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. The Otesaga Hotel does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). The Otesaga Hotel sometimes tracks and catalogs the search terms that users enter in search facilities on the Internet, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. COOKIES We do not currently use cookies for any purpose. USE OF INFORMATION The Otesaga Hotel uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users. When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search engines, but we don't track which terms a particular user enters. The Otesaga Hotel creates aggregate reports on user demographics and traffic patterns. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. SHARING OF THE INFORMATION The Otesaga Hotel uses the above-described information to tailor our content to suit your needs. We do not and will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. SECURITY The Otesaga Hotel operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. OPT-OUT POLICY We give users options wherever necessary and practical. Such choices include: 1. Opting not to register to receive information from us. 2. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users YOUR CONSENT By using this site, you consent to the collection and use of this information by The Otesaga Hotel. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you have any questions or concerns about our privacy policy, feel free to contact our Webmaster Last updated: October 12, 2003